Follow Us
Jordan
-
Healthy Lifestyle Family-Based Intervention for Iraqi and Jordanian Familes in Jordan
|
Improvement Report
-
Improve the Competencies of Health Workers through Training and Resources for Continuing Education
|
Improvement Report
-
Jordan Health Care Accreditation Council
|
Publications
The Health Care Accreditation Council (HCAC) is an independent, non-profit health care accreditation organization that was established in Jordan in 2007 as part of the National Health Strategy 2006-2010. The HCAC was created as a national resource to help raise the level of health care quality and patient safety in Jordanian hospitals and primary health care facilities. HCAC provides a range of performance assessment and quality improvement programs and services, including health care facility accreditation, certification of surveyors, accreditation preparedness and training courses, and regional consultation services.
HCAC issued its first accreditation standards for hospitals in 2007. The HCAC Hospital Accreditation Standards were approved by the Minister of Health in September 2007 and were accredited by the International Society for Quality in Health Care (ISQua) in December 2007. The second edition of the HCAC Hospital Accreditation Standards were approved by the HCAC Board in November 2008 and became effective 1 July 2009. Currently, HCAC is providing accreditation based on compliance with the second edition of the HCAC Hospital Accreditation Standards. HCAC's Surveyor Certification Course was also accredited by ISQua on October 1, 2009.
In March 2009, the HCAC Board approved the first edition of the HCAC Primary Health Care Accreditation standards. HCAC intends to expand the scope of its accreditation programs by developing new clusters of standards for laboratories, medical transportation, private clinics, specialty programs, and disease specific programs. As they are developed, these standards will be submitted to ISQua for international accreditation.The HCAC Hospital Standards are patient-centered, cover all areas of hospital functioning, and are organized into 15 clusters: Patient and Family Rights, Access and Continuity of Care, Patient Assessment and Care, Diagnostic Services, Medication Use and Pharmacy Services, Infection Prevention and Control, Environmental Health and Safety, Support Services, Quality Improvement and Patient Safety, Medical Records, Human Resources Management, Management and Leadership, Medical Staff, Nursing Services, and Education and Training.To receive a complimentary copy of the HCAC Hospital Accreditation Standards, email: contactus@hcac.com.joFor more information on HCAC, visit its web site at the link below. The web site is in English and Arabic.
-
Designing and Integrating Quality Family Health Services at the Salt Model Center in Jordan
|
Publications
Quality design is the systematic creation of new services or processes or the redesign of existing ones. It incorporates features that meet the needs of internal and external clients while taking into account the resources available. In healthcare, external clients include the individuals who use specific services, their caretakers, and their families, but may also include members of the larger community. Internal clients could include healthcare providers, community-based workers, support staff, supervisors, or managers. Quality design is undertaken by a team that can include both internal and external clients of the service to be designed. The Quality Assurance Project has developed a quality design methodology that teams can use to select a process and then: Identify all clients and their needs; Clearly set objectives for the design; Create a design that addresses those needs; Implement and monitor the new design. This case study describes how quality design principles were used to design the Salt Family Health Model Center, the first such center developed in Jordan. (excerpt)
