Topics: Community health workers, Motivation/incentives, Performance management

Region and Country: Bangladesh

This article describes a case-control study conducted in urban slum communities in Dhaka, Bangladesh, that examined barriers to optimal performance by volunteer CHWs. Financial incentives and rewards were commonly discussed by the CHWs; the socioeconomic condition of CHWs may also affect their motivation. The authors conclude that a combination of financial and non-financial incentives and rewards can be used to improve volunteer CHWs’ performance.