The HIVQUAL Workbook is based and structured on the HIVQUAL Model developed by the New York State Department of Health AIDS Institute to support grantees funded by the Ryan White Program to improve the quality of HIV care in the United States.  The HIVQUAL Model guides health care facilities in developing a quality management infrastructure that supports ongoing processes to improve the quality of HIV care. The HIVQUAL Model includes two interdependent cycles: 1) a Program Cycle that focuses on the necessary steps to plan, build and sustain an HIV-specific quality management program, and 2) a Project Cycle to implement a specific quality initiative to improve one aspect of HIV care. The HIVQUAL Workbook describes the key tasks for successful completion of each cycle and can be accessed from the QI Resources page of the National Quality Center web site, http://nationalqualitycenter.org.