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A learning and improvement system for strengthening documentation, analysis, and synthesis of learning by quality improvement teams: Introduction to the tools for field testing
Organization:
USAID Health Care Improvement Project/URC
Year:
2009 Description:
One of the most challenging aspects of knowledge management is the harvesting, analysis, and synthesis of information in a transferable form. The USAID Health Care Improvement Project has risen to this challenge by examining current practices to harvest, analyze and synthesize information, and developing a set of tools to be used by QI teams and coaches to facilitate this knowledge management process, based on best practices and innovating to address current gaps. The resulting templates/tools form the project's "Standard Evaluation System (SES)". The system is “standard” because the tool templates provide a common set of key information to be collected and processed. It addresses “evaluation” because it focuses on compiling and analyzing data that answer the question – “What changes lead to improvement?” It is a “system” because the series of tools are designed to facilitate documentation, analysis, and synthesis processes at several levels (QI team, collaborative, country, international) as part of a knowledge management system.
As of early 2009, three tools for use at the QI team level have been developed and are being tested in six countries (Benin, Honduras, Niger, Russia, Tanzania and Uganda). These tools are described in more detail in this document; the generic versions of the tools being tested are included in the appendices.
