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  • Russia| Improvement of Social Support for HIV-infected mothers and their newly born children (St. Petersburg) | Collaborative Profile
  • Russia| HIV/AIDS Treatment, Care and Support: Support for Regional Spread Collaborative: Improvement of Access to Basic HIV/AIDS Care and ART Collaborative | Collaborative Profile
  • Insights from a National Health Care Quality Improvement Strategy Meeting | Kampala, Uganda, March 21-22, 2011 | Publications

    The Uganda Ministry of Health (MoH) Quality Improvement Strategy Meeting was convened in Kampala, Uganda, on March 21–22, 2011. The meeting provided a forum for various departments within the MoH, selected partners, and international improvement experts to share experiences, clarify the role of Government partners, and discuss lessons learned from implementing health care quality improvement initiatives at national and local levels. The MoH Quality Assurance Department (QAD) together with the United States Agency for International Development Health Care Improvement Project (HCI) organized and supported this meeting. 

    Dr. Henry Mwebesa, Commissioner of QAD, chaired the meeting. Dr. M. Rashad Massoud, Director of HCI and Senior Vice President of the Quality & Performance Institute, University Research Co., LLC, designed and facilitated for the meeting.

    Throughout the two days, participants shared their experiences with quality improvement (QI) efforts across multiple levels of the health sector, identified challenges and interventions while implementing QI, and made recommendations for harmonizing and sustaining QI efforts in Uganda. Examples discussed were from Uganda, Afghanistan, Sweden, Niger, South Africa, Ethiopia, Russia, and Palestine. 

    This report summarizes the key discussions during the meeting.

  • Sharing innovations across teams in a Maternal and Newborn Health collaborative improvement – effects of an interactive website in Russia | Publications

    A major barrier to the improvement of quality of care in Russia is the size of the country and the limited opportunities within the health care and educational systems for sharing of experience and innovation. To overcome this barrier, the Health Care Improvement Project (HCI) seeks effective ways to disseminate information and share experience among collaborating regions and health care facilities. HCI/Russia’s “Improving Care for Mothers and Babies” project has built on traditional methods to share improvement experience and innovation, such learning sessions and distribution of documents, by developing an internet portal, www.healthquality.ru, through which participating quality improvement teams can document and share their implementation of changes and the results of that implementation. This strategy presents a challenge in a country where surveys indicate that less than a third of the population says they use the internet, and health facilities have few computers. The project assisted facilities in accessing and using the portal, which if successful should lead to rapid uptake of effective changes by other participating QI teams. Sharing this learning should not be limited just within the region or implementing partner where the change originated, but should spread to other regions supported by other partners as well: the ability to build on learning both within regions and partners, and across regions and partners is important for efficient and effective achievement of better care and outcomes in maternal, child and reproductive health.

    Research questions/objectives:
    1)      Spread of better care practices to new areas: how well are “better care practices” (effective changes) emerging from one collaborative effort shared and used in subsequent collaborative efforts, be they within the same region, the same partner (in a new region) or new partners.
    2)      Best techniques for spreading practices:  Which of the several techniques used in the project (including the internet portal) were found to be most useful and effective in spreading changes. In particular, does the internet portal provide added benefit.
    3)      Quality of documentation of innovation. Conceptually, any tool can be used to spread innovation only if it adequately describes that innovation. How well are the changes teams report implementing documented on the portal.
     
    Methodology:
    Data for this study were collected from information on changes tested QI teams entered into “journals” on the web portal and from telephone interviews with QI team leaders. Additionally, the web portal software was programmed to automatically track logins to the system by users, allowing researchers to know who had accessed certain changes tested by other teams. These data were used to determine the number of facilities to which each change spread and the speed of that spread.

     

  • Russia Health Quality Portal | Publications

    This web portal was developed by the Federal Research Institute for Health Care Organization and Information of the Ministry of Health and Social Development of the Russian Federation, in partnership with the USAID Health Care Improvement Project.  It includes a library of over 400 Russian language documents and links on application of improvement methods to maternal and child health and other clinical topics. The site also features a distance learning course on improvement methods and reports on applications of quality improvement methodology in the Russian Federation.

  • Synthesis of Findings and Learning from the Field Testing of Learning System Tools: The Standard Evaluation System (SES) Team Documentation Journal, Team Synthesis Form, and Excel Results Databases | Publications

    In 2008, the USAID Health Care Improvement Project (HCI) took on the challenge of improving the learning system for health care improvement. This learning system includes the processes of harvesting, analyzing, and synthesizing knowledge about what teams do to improve health care and the process of sharing what they learn with other QI teams. Using experience to date and some innovations, HCI developed a set of four tools—collectively known as the “Standard Evaluation System” (SES) tools—for teams and their coaches to use to facilitate these knowledge management processes. The SES tools include a QI team-level Journal, a QI team-level Synthesis Form, and two databases for results indicator data—one for QI teams and the other for the collaborative level. These tools were created to help support the collaborative learning system by which teams examine which of their changes were most effective and sharing this learning with other teams in the collaborative. This report summarizes the results of testing these SES tools to strengthen documentation, analysis, and sharing of QI team efforts to improve care through testing of changes.

  • The Framework for Engagement into HIV Care: A Tool for Strengthening the Health System's Response to the HIV/AIDS Epidemic in St. Petersburg, Russia | Publications
    Since 2004, teams of providers from the City AIDS Center, district polyclinics, TB facilities, and PLWH organizations in St. Petersburg, Russia, have worked together to analyze and improve the HIV/AIDS care system. Using an improvement collaborative process, key changes were introduced initially in a pilot district, and in 2008 began to be scaled up in all 18 districts of the city, including creation of a common database on HIV patients accessed by the AIDS Center and polyclinics, establishment of streamlined patient referral mechanisms between polyclinics, the City AIDS Center, and TB dispensaries; and operationalizing an algorithm for enrolling HIV patients in medical follow-up at the polyclinic level.   This short report describes one product of this effort, the “Framework for Engagement into HIV Care”. This tool addresses enrollment and retention in the HIV/AIDS care system by defining a continuum of engagement of HIV-infected people into the system. By tracking target populations along this continuum to quantify gaps in service uptake and patient retention, the interventions needed to close these gaps become clear. The framework is the basis on which many improvement interventions were designed and implemented. Examples include: improved accessibility to substance abuse treatment for intravenous drug users, development of a state social service system for HIV patients, algorithms for polyclinic follow-up of HIV patients, and institutionalized training of providers on HIV counseling and testing. Enrollment and retention of HIV patients at polyclinics have greatly increased as a result of these interventions.
     
  • A New Model for Social Service Case Management for HIV-infected Mothers and their Children in St. Petersburg, Russia | Publications

    In 2007, through participation in an improvement collaborative, City AIDS Center managers, social workers, physicians from nine of the city’s 18 districts, City AIDS Center managers and local NGO members worked together to develop a new model of integrated social service case management for district level state facilities.   This short report describes the results of the teams' efforts to develop the functions of the social worker assigned to follow up the social services needs of HIV-infected woman and establish referral and reporting mechanisms to facilitate coordination across medical care and social service programs.

  • Results of Collaborative Improvement: Effects on Health Outcomes and Compliance with Evidence-based Standards in 27 Applications in 12 Countries | Publications

    This paper summarizes 10 years of evidence of the effectiveness of collaborative improvement in improving health outcomes and compliance with health care standards. The collaborative improvement approach was designed by the Institute for Healthcare Improvement (IHI) in the United States to produce rapid, significant improvements in a targeted area of health care. The paper was commissioned by USAID and analyzes the results achieved by over 1,300 teams of health care providers who participated in 27 improvement collaboratives supported by USAID during 1998-2008.   Data analyzed consisted of 135 time-series charts representing pooled data from groups of teams from 12 countries. All together, the data covered 81 distinct measures of compliance with standards and outcomes for maternal, newborn and child health, HIV/AIDS care, family planning, and malaria and tuberculosis diagnosis and treatment.

    The study found that improvement collaboratives were able to achieve large increases in compliance with health care standards and in some cases, in health outcomes, across all care areas addressed, regardless of the baseline level of quality. Of the 135 analyzed time-series charts, 88% attained performance levels of at least 80%, and 76% reached at least 90%, even though more than half had baseline levels at 50% or below. The data provide compelling evidence that collaborative improvement can achieve large increases in performance, regardless of baseline level, and that results can be achieved relatively rapidly.  Across collaboratives, time series charts showed average increases of 52%.  Teams reached performance levels of 80% in about 13 months on average when baselines levels were below 50% and in about 6 months when baselines were above 50%. 

    The analysis also suggests that moving beyond 80% performance requires different efforts (system redesign) to make high quality the routine and that deliberate spread reduces time required to raise performance of new sites.

    The strength of a health system is measured in its ability to deliver good health outcomes. By achieving significant, sustained improvements in compliance with standards and outcomes, collaborative improvement is a viable tool for health systems strengthening in developing countries.
  • Decentralizing HIV care and TB screening in St. Petersburg, Russia | Improvement Report
  • Accessibility of ART in St. Petersburg and Orenburg City, Russia | Publications

    This study investigated the barriers preventing people with HIV/AIDS from accessing specialized medical care, specifically ART, and developed recommendations to increase ART availability and treatment adherence in HIV-positive, hard-to-reach patient groups in St. Petersburg and Orenburg. Structured interviews were held with 551 PLWHA—including injection drug users, commercial sex workers, and PLWHA in self-registered groups—as well as with focus groups and subject experts. Drug abuse, alcohol abuse, and individual experience (e.g., experiencing pain) were the most influential factors associated with accepting/not accepting ART. The study’s recommendations are targeted toward four audiences—the general population, the medical and social care system for PLWHA, the closest social contacts of PLWHA, and individual PLWHA— and vary by city, largely due to variances in trust in different media between the two cities.

    Related publication: Decentralization of HIV Care in St. Petersburg, Russia | Accessibility of Antiretroviral Therapy in St. Petersburg and Orenburg City, Russia

  • Decentralization of HIV Care in St. Petersburg, Russia | Publications

    To improve access to care and outcomes, the USAID-funded Quality Assurance Project (QAP) and Health Care Improvement Project (HCI) have worked since 2004 in a pilot district (Krasnogvardeisky) of St. Petersburg to develop and then scale up a model for the decentralized delivery of treatment, care and support services to PLWH using the improvement collaborative approach. QAP staff and participating providers first analyzed the system of care for PLWH. The analysis included collection of baseline data and diagramming patient flow through the care process The results were presented to experts and key stakeholders at a planning meeting in 2005.

  • Integrating TB and HIV Services in the General Health Care System in Russia | Publications

    Assurance Project (QAP) began to work with federal and regional health authorities in the Russian Federation to apply the improvement collaborative approach to design a model system on HIV/AIDS treatment, care and support in pilot sites in four cities: St. Petersburg (one of 18 districts), Orenburg, Engels, and Togliatti. The aim of the demonstration collaborative was to develop a municipal model for delivery of integrated treatment, care and support services, including tuberculosis (TB) testing and treatment, to persons living with HIV/AIDS (PLWHA). QAP worked with selected organizations in the four regions to develop a system for all HIV-positive patients to be tested for TB, receive Isoniazid preventive therapy (IPT) and, if necessary, be treated for TB. Key partners included local health authorities, infectious disease specialists from AIDS Centers and polyclinics, TB specialists, substance abuse specialists, social service providers, NGOs, and PLWHA.

  • Improving Access to HIV/AIDS Care and Patient Retention in Russia | Publications

    The USAID-funded Quality Assurance Project (QAP) began work in the Russian Federation in 1998, initially supporting the piloting and scale-up of improved systems of care for maternal and child and primary health care. In 2003, USAID asked QAP to apply quality improvement methods to improve treatment, care, and support for HIV-infected and AIDS patients. From 2004- 2006, QAP supported a demonstration collaborative on HIV/AIDS treatment, care and support involving sites in four cities in the oblasts of Samara, Saratov, and Orenburg, and St. Petersburg. The aim of the demonstration collaborative was to develop a municipal model for delivery of treatment, care and support services to persons living with HIV/AIDS (PLWHA).

  • Improving the System of Care for Patients Suffering from Arterial Hypertension | Publications

    Arterial hypertension (AH) is a major cause of mortality in Tula Oblast, Russia, where 27 percent of the population is believed to have the condition but only 10 percent have been diagnosed. In addition to the human suffering and loss, the toll on the healthcare system was burdensome. A US-Russia team of oblast leaders, healthcare providers, and quality assurance experts examined the then-current system, proposed evidence-based changes that were introduced gradually and monitored for their effect, and revised the system so that AH could be identified early and people with AH could learn healthy behaviors. This report presents the guideline that serves as part of that system; results are included in the Report Improving the System of Hypertension Care in Tula Oblast.

  • Situational analysis of TB-HIV co-infection in Russia and four QAP project regions: Samara, Saratov, Orenburg, and St. Petersburg | Publications

    Several international and domestic efforts have been made in Russia over the last decade to control its dual epidemics of human immunodeficiency virus/acquired immunodeficiency syndrome (HIV/AIDS) and tuberculosis (TB). Some success has been achieved in a number of regions, but much more needs to be done. The World Health Organization has targeted a third of the country to be covered by Directly Observed Treatment by 2005. Resource constraints remain a challenge, however, and dictate more concerted and targeted efforts. The United States Agency for International Development (USAID) plans to contribute to achieving the target and anticipates that internationally recognized approaches to TB treatment and HIV/AIDS prevention will be fully accepted in Russia by the end of 2005. USAID's Quality Assurance Project (QAP) began working with health authorities in four Russian regions (Samara, Saratov, Orenburg, and St. Petersburg) in March 2004 to design a model system of treatment, care, and support for patients with HIV/AIDS. Over the next two years, the QAP team will work closely with various healthcare organizations and other essential stakeholders in these regions. In addition to benefiting people with HIV/AIDS, tackling TB-HIV co-infection presents an opportunity to significantly improve care for TB patients. (excerpt)

  • Using Screening Data to Improve Hypertension Care in Russia | Publications

    The fall of the Soviet Union in 1991 signaled a turning point for the region. Scores of weapons factories closed, and the network of work site polyclinics or medsanchasti had to be integrated into the remaining system of clinics and hospitals. In addition, the entire healthcare and insurance system underwent massive restructuring. Since hypertension care had been largely the responsibility of these work site polyclinics, management of care for individuals with hypertension was disrupted during this period. Many patients simply continued to take previously prescribed medications; others were apparently untreated and even undiagnosed. The region began witnessing a marked increase in the prevalence of complications of uncontrolled hypertension, in the form of myocardial infarctions, strokes, hypertensive crises, and uncontrolled blood pressure. In fact, by 1998, the main cause of adult mortality in Tula was cardiovascular disease, primarily from complications of hypertension. This has been a countrywide pattern; unrecognized and untreated hypertension in Russia has been cited as a major contributor to cardiovascular disease. In turn, cardiovascular disease is estimated to be responsible for one-half of the excess mortality in the Russian Federation, where mortality rates have steadily increased since the 1960s, largely affecting adult males in their most productive years. (excerpt)

  • Assessing the economic impact of the new system of care for arterial hypertension in Tula Oblast, Russia | Publications

    The Quality Assurance Project/Russia implemented an improved system of care for the management of arterial hypertension (AH) in Tula Oblast in 1999. The components of the new system of AH care included a program for screening at-risk patients, evidence-based guidelines, and a health promotion program. After this improvement, the number of patients managed at the primary care level increased significantly and hospitalizations associated with AH decreased significantly. This study quantified the economic effects of these changes and provided cost information for further redesign of the system of AH care: namely, shifting resources from hospitals to primary care. Cost and usage data associated with AH care were obtained for all adults assigned to five general practitioners (GPs) during six months before introduction of the new guidelines in 1998 (10,312 adults) and for six months after introduction in 2001 (8,880 adults). AH admissions per 1000 adults dropped 17 percent following introduction of the new guidelines, while adults registered for AH outpatient care increased 47 percent. The cost of AH inpatient care per 1000 adults dropped 32 percent while cost of outpatient care rose 61 percent. However, because one AH inpatient stay costs about ten times as much as caring for the average AH outpatient for one year, overall costs associated with AH care dropped 23 percent among the patients assigned to the five GPs and 11 percent on a per population basis. The most important effect of the new guidelines on cost was the reduction in the number and per-patient cost of unscheduled emergency admissions for AH care. (excerpt)

  • Improving the quality of care for women with pregnancy-induced hypertension reduces costs in Tver, Russia | Publications

    The Quality Assurance Project/ Russia implemented a quality improvement (QI) demonstration project in 1998 at three hospitals in Tver Oblast, Russia. The project sought to improve the quality of care for women with pregnancy-induced hypertension (PIH), then the single largest cause of maternal deaths in Tver. Central to the QI effort was the development and introduction of evidence-based clinical guidelines for the management of PIH. The new guidelines rationalized admission criteria and the use of drugs, reduced the number of PIH admissions, and called for more aggressive treatment of PIH. Health outcomes improved following the introduction of the new guidelines. Complications in newborns of PIH mothers dropped, no PIH case progressed to eclampsia (which is often fatal), and no maternal deaths caused by PIH occurred in the 15 months following the implementation of the new guidelines. A before-and-after cross-sectional cost study at two of the three pilot hospitals found that PIH admissions decreased by 77 percent in the six months following introduction of the new guidelines compared to the previous six months (from 47 cases before to 11 after). This decrease is consistent with the new, more stringent guidelines and indicates a high likelihood that compliance with the new guide lines caused the decrease. The cost study measured PIH-related direct costs for inpatient and outpatient cases. The former included the cost of hospitalization (clinical services, food), drugs, lab tests and other paraclinical services. The latter included antenatal care-related costs and costs associated with PIH and other conditions: drugs, lab and other paraclinical care, and medical consultations. Total direct inpatient-related costs decreased by 86 percent, from about 51,000 rubles in the Before group to about 7,000 rubles in the After group. This is an annualized savings of about 118,000 rubles (about US$ 4,720 at the time of the study). Direct perinpatient costs decreased 41 percent. As expected, costs were higher for women with more severe PIH, but a substantial decrease was evident at all severity levels following the introduction of the new guidelines, with the larger decreases occurring in the more severe cases. Length of hospital stay for PIH women also decreased, on average from 13.5 to 11.8 days. Findings also suggest that outpatient costs potentially associated with PIH care also dropped by roughly 13,000 rubles per year, although an inability to separate PIH costs from regular antenatal care costs makes it difficult to pinpoint the decrease with certainty. Although the number of cases in each study group is small, and numerous assumptions are made in the analysis, no substantial threats to the validity of these findings are apparent. The unusual result of having health outcomes improve at substantially lower operating costs recommends wider application of the demonstration project. (author's)

  • Improving the system of care for women suffering from pregnancy-induced hypertension in Tver Oblast | Publications

    USAID/Moscow is funding the Quality Assurance Project (QAP), implemented by The Center for Human Services (CHS),to work in healthcare quality improvement in the Russian Federation. The activities are conducted under the umbrella of the US-Russia Joint Commission on Economic and Technological Cooperation, Access to Quality Health Care priority areas. A recent increase in women below the age of ]9 and above the age of 35 giving birth has led to an increase in incidence of women suffering from Pregnancy-Induced Hypertension (PIH). In 1997, 18.4 percent of women who gave birth in Tver Oblast suffered from Pregnancy-Induced Hypertension and 23.5 percent in the Vishni Boloshok region. Of the 25 maternal deaths in the past three years, 8 were due to Pregnancy-Induced Hypertension. In addition, mothers with Pregnancy-Induced Hypertension have a higher rate of newborns with RDS and infant mortality. (excerpt)

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