26 facilities in the Northern Region of Uganda are participating in the collaborative improvement effort implementing the ART Framework. This study aims to understand how best practices to improve HIV/AIDS care are modified and adapted as they are spread across and implemented at these various sites, which are free to choose which changes they wish to apply and to modify those changes to suit their needs. This study will identify best practices that are being spread throughout the facilities and gather details of the implementation of specific changes. Tentatively, the following three practices will be studied: 1) giving 2-3 months supply of ARVs to adherent patients to improve retention, 2) pre-packaging medicines to reduce waiting time and ultimately improve coverage and clinic efficiency, and 3) using a screening tool for detecting tuberculosis in HIV/AIDS patients to improve clinical outcomes. The study will look at best practices that are implemented by five or more of the 26 participating facilities in order to understand how that change is modified across different sites.
En 2008, à la demande du Ministère de la santé, avec l’appui financier du PEPFAR, le Projet d’Amélioration des Soins de Santé de l’USAID (HCI) a été invité à assister le Programme National de Prise en Charge des personnes vivant avec le VIH (PNPEC) pour conduire une évaluation nationale de la qualité des soins dans le domaine du VIH en Côte d’Ivoire. HCI et les partenaires de mise en œuvre ont conduit une évaluation nationale de la qualité des soins et services offerts aux PVVIH. Sur la base de l’évaluation, un comité technique dirigé par le PNPEC avec l’appui technique d’URC a développé un paquet de changement pour améliorer la documentation, le suivi et la rétention des patients. Ce rapport décrit les résultats du collaboratif d’amélioration d’ARV/PTME.
This presentation was given by Dr. Donna Jacobs, HCI Country Director for South Africa, at the 28th International Conference of the International Society for Quality in Health Care, Ltd. (ISQua), which took place in Hong Kong, China from September 14-17, 2011. The conference theme was, “Patient Safety: Sustaining the Global Momentum."
This short report describes assistance that the USAID Health Care Improvement Project (HCI) is providing to the Global Fund to Fight AIDS, Tuberculosis and Malaria (GFATM) and to the Office of the Global AIDS Coordinator (OGAC) to develop an approach that can be used to harmonize global reporting and improve the quality of HIV services and health outcomes. This study details HCI’s approach that employs 16 quality criteria for 5 HIV service delivery areas: testing and counseling, care and treatment, PMTCT, TB/HIV, and harm reduction. Field tests were conducted in five selected countries: 3 in Africa, 1 in Eurasia and 1 in Southeast Asia.
This is a study of the validity of the QI Teams’ self-assessment of their own performance as part of the ART/PMTCT improvement collaborative in Mtwara region, considering all the steps in the self-assessment process. Data collection began in August 2009 with baseline data collection by new QI teams as part of their QI work. Four rounds of data collection evaluated improvements in: completeness of case recording, record storage and retrieval, sample selection for abstraction, abstraction, summary, and communication of findings. The study found that validity of self-assessment data generally improved over the life of the collaborative.
This study has been submitted for publication in a peer-reviewed journal, and will be availble when published.
This short booklet describes some of the results and lessons learned from HIV/AIDS and TB care improvement efforts in five provinces of South Africa.
The United States Agency for International Development (USAID) funded Quality Assurance Project (QAP) and its follow on, the USAID Health Care Improvement (HCI) Project under URC have, since 2001, been engaged in work that is crucial for health system strengthening with respect to HIV and AIDS programmes and TB. These diseases require ongoing intervention, monitoring and treatment, and when they present on a mass scale, as they do in South Africa, necessitate measures that are not easy to institute. Indeed, an entire infrastructure has to be put in place wherever affected people require treatment, and especially so in rural areas, where rates of infection are high but medical facilities are scarce.
USAID’s QAP and HCI Projects intervened to answer this need, creating small but effective infrastructures at crucial nodes to support South Africa’s health systems, and to bolster the health of the population in general with basic health care programmes. This publication is a compilation of success stories written over an eight-year period to document developments supported by QAP and the HCI Project.
Due to the chronic nature of HIV/AIDS, accurate, up-to-date patient records are vital to ensuring that HIV/AIDS patients receive quality care. Recognizing this, the Uganda Ministry of Health (MoH) hasdeveloped a set of patient monitoring tools—registers and cards—to aid health workers in recording encounters with HIV/AIDS patients, tracking services provided, ensuring that needed services are provided, and provide data to the district level. The MoH has developed a training course to help health workers use these tools accurately and completely. Such training was conducted for 23 health facilities in Mbale Region in August 2009. The USAID Health Care Improvement Project (HCI) conducted a rapid evaluation of that training session and some of its outcomes to determine whether it improved health workers’ performance in using the tools.
Data were collected in 10 of the 23 facilities through a retrospective record review and interviews with facility in-charges and medical superintendents. Three patient monitoring tools were reviewed at each facility: cards for recording either pre-antiretroviral therapy (ART) or ART care and two registers for recording pre-ART and ART care. Pre-training performance was based on the quality of patient recordkeeping (that is, how well they were completed) in June and July 2009 and post-training performance on the same tools the following September and October.
The evaluation found that the training was well implemented, on schedule, and gave all participants a training manual and a copy of the patient monitoring tools. The knowledge test given to trainees at the start of the training and at its conclusion was also given twice, four days apart, to a comparison group of similar persons who did not attend the training. The training group’s performance increased 10.0 percentage points over the four days while that of the comparison group increased 5.9 percentage points. The 4.1 percentage point difference was not statistically significant.
The evaluation concluded that the training was not, on its own, sufficient to ensure adequate use of the patient monitoring tools. In addition to training, the MoH can improve patient monitoring by ensuring adequate stocks of these tools at facilities, assigning a facility staff member to be responsible for data management, and assigning a facility staff member to supervise record and data management functions.